April Scam Advice Forum: Legal Remedies for Payment Fraud Victims

NAPSA Monthly Scam Webinar

Legal Remedies for Payment Fraud Victims in the United States: Gaps & Variability in Current Laws

THURSDAY, APRIL 24, 2025

Description: Carla Sanchez-Adams, senior attorney at the National Consumer Law Center, discusses the current legal remedies available for victims of payment fraud in the U.S., including a discussion on the gaps in existing laws and the variability of remedies based on the payment method type.

RESOURCES

Speaker: Carla Sanchez-Adams is a senior attorney at the National Consumer Law Center (NCLC) focusing on emerging issues in banking and payment systems, fintech, and high-cost lending. Carla is board certified by the Texas Board of Legal Specialization in Consumer and Commercial Law, is a board member for the National Association of Consumer Advocates (NACA), and a Fellow of the American Bar Foundation. She serves as a Member of the American Bar Association’s Commission on Domestic and Sexual Violence and the Texas State Bar’s Consumer and Commercial Law Section’s Council.

More about NAPSA’s Monthly Scam Advice Forum

Who are these calls designed for?

APS workers and others who regularly deal with victims of common “mass marketing” scams on the phone, through their computers or by mail where victims never meet the scammer in person.

Who will run these calls?

Debbie Deem, a retired Victim Specialist for the FBI, and Steve Baker, who is retired from the FTC and now writing scam studies for the Better Business Bureau. Both are recognized nationally as experts in how scams operate. Debbie also brings decades of experience in working one on one with victims.

What kind of scams will be covered in this series of calls?

We anticipate discussing COVID-19 scams, lottery/sweepstakes, online romance scams, grandparent, tech support, the use of victims as money mules, and government imposter scams pretending to be the IRS, Social Security or government grant opportunities will be the first topics. Later calls may cover investment fraud, other cyber crimes, identity theft and health care fraud.

When are these calls held?

The Monthly Scam Advice Forum Webinar is held on the 4th Thursday of each month from 12:30-1:30 pm EST. View the NAPSA Event Calendar by clicking here.

________________________________

How to join the Monthly NAPSA Scam Advice Forum:

To join and receive occasional email updates, email info@NAPSA-NOW.ORG with a note requesting, “Add me to the Scam Advice Listserv.”

*Membership in NAPSA is encouraged, but not required, to join the Scam Advice Listserv.

ABOUT NAPSA

The National Adult Protective Services Association (NAPSA) is a national non-profit 501 (c)(3) organization with members in all fifty states, D.C., and the territories. Formed in 1989, the goal of NAPSA is to provide Adult Protective Services (APS) programs a forum for sharing information, solving problems, and improving the quality of services for victims of elder and vulnerable adult mistreatment. Its mission is to strengthen the capacity of APS at the national, state, and local levels, to effectively and efficiently recognize, report, and respond to the needs of elders and adults with disabilities who are the victims of abuse, neglect, or exploitation, and to prevent such abuse whenever possible.

NAPSA OFFICES

NAPSA (National Adult Protective Services Association)

Address:
1612 K Street NW #200
Washington, DC 20006

Phone:
(202) 370-6292

Hours:
9 am – 5 pm EST

Contact NAPSA