Facts About Confidentiality

Although laws vary from state to state, each state has regulations and policies governing confidentiality. In some states, a report of abuse may be submitted anonymously.

A person making a good-faith report of suspected abuse or neglect can be assured he/she has:

  • A right to confidentiality of his/her identity, with a disclosure of identity only with the reporter’s written consent or by the order of a court
  • Protection from civil and criminal liability, as well as professional disciplinary action
  • Protection for providing information, records or services related to a report of suspected mistreatment
  • Protection against retaliation by an employer

All information APS comes in contact with is kept confidential in accordance with the law. When APS workers meet with seniors or adults with disabilities, the APS worker will describe:

  • How personal information will be handled and stored
  • How long the information will be kept
  • Who is allowed access to the information
  • Whether confidential information is permitted to be shared with others

For further information, The American Bar Association’s Commission on Law and Aging has a resource displaying each state’s laws governing APS confidentiality here.

What About Safety?

The personal safety of all individuals receiving APS services is a paramount concern. APS will work with the adult to keep him/her as safe as possible.